Cancellation & Refund

Cancellation Policy: Undiscover realizes that most people who cancel their reservations do so out of necessity. Nevertheless, cancellations are costly to administer and involve dedicated staff time and communications costs.
Therefore, all cancellations made before 30 days after booking are subject to 8% deduction of total tour cost.
• Cancellation made between 29-22 days after booking is subject to a non-refundable of 22%.
• Cancellation made between 21-16 days after booking is subject to a non-refundable of 50% deduction of total tour cost.
• Cancellation made 15-9 days before commencement of tour after booking are subject to a 70% of tour cost. Cancellation made within 9-3 days prior to departure 90% of total tour cost.
• Cancellation made Day of departure or now shows – 100% of tour cost.
Cancellations are based on total package bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.
If you need to cancel your reservation, please send us a mail at info@undiscover.dealsoncarto.com and contact a Undiscover  Customer Service Representative. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation. Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip. * Refund will be processed through the same online mode in 10-15 working days